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FAQs
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Is it possible to exchange the font I purchased by mistake?
it is not possible to return or exchange the package.
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I have previously purchased the font and now I want to have the latest version of it.
After logging into your user panel on the website, you can download the font. please register using the same email address on the website.
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I forgot my Password.
To reset your password, simply click on 'Forgot Password' in the login section and enter your email. We will send you the password.
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After purchasing, the money was deducted from my account, but I did not receive the download link.
In rare instances, due to internet connectivity issues, the connection between the bank's server and our website may be interrupted at the moment of purchase. Please don't worry and proceed with your purchase again. The bank will typically refund the payment amount to your account, usually within less than an hour. If you are certain that the funds have not been refunded to your account, please inform Noonfont Support on the following day (based on the information received from the bank) so that we can assist you in completing your purchase.
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I have lost the email with which I made the purchase.
If you need to change the email address associated with your purchase, please send us the necessary identification documents for identity verification.
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I need an invoice for my purchase
In your user panel, you'll see a list of all your purchases and receive an online receipt.
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Can I use the fonts in different applications after purchase?
Yes, our fonts have no usage restrictions, and like all standard fonts, they can be used in most software applications such as Office, Photoshop, Premiere, and more. In any environment where Persian/Arabic typing is possible, Noonfont fonts can be used.
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I'm experiencing difficulties installing your fonts on my website. Can you assist me with this?
Font installation does not include post-sales services. You can learn how to do this by referring to various guides available online.
-
I have purchased a font, but I am unable to install it on a WordPress (or Joomla) template. Please provide guidance.
It's advisable to seek assistance from a WordPress specialist. For other cases, you can follow the steps in online tutorials.
-
Despite reviewing all the available guides on the website, I still couldn't successfully install the fonts on my website. What could be the issue?
Installing fonts on a website requires at least a basic understanding of CSS and HTML. If you are not familiar with these languages, it's advisable to seek assistance from a web design expert.
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I am using a standard Farsi/Arabic keyboard, but numbers are still being typed in English. Please guide me.
Please note that you should use the numbers located at the top of the keyboard. The numbers on the right side (the numeric keypad) are not affected by the standard keyboard
-
I have installed the Iran Sans font on Windows, but it doesn't appear in the list of fonts in Photoshop. Please guide me on this issue.
To ensure, close Photoshop once and restart it (you can also restart your system for extra assurance). Then, type the word "IRAN" or "iran" in the font list. If you still can't find the fonts "Iran" or "IRANSans," the issue might be due to a font with a similar name, such as "Irannastaligh," "iransystem," or "iraniansans."
Close Photoshop, remove fonts with similar names from the system font folder, and reinstall the "Iran (Sans)" font to resolve the issue.
-
In the design range, it appears that your font has excessive spacing at the bottom and does not align properly within the designated area
To assess vertical alignment, it's important to consider the baseline of the letters. Some Persian fonts have larger descending letters (ج س م ص ی), and this is your perception of the additional space below where these letters are placed. Latin letters, except for a few (y g q), have this to a very minimal extent. Descending letters do not have an underlined baseline, resulting in a different vertical alignment compared to Persian letters.
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1. How can I obtain a valid license for my website and software?
If you wish, you can purchase a license along with the font. However, if you've already bought the font, simply login to your account and, under the font of your choice, register a license by providing the project or company name and its corresponding web address, depending on the commercial level.
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2. Does purchasing a font not grant us permission to use it, and do we need to purchase a license for each project separately?
When you purchase a font, you can install it on your personal computers and use it for various print and graphic output purposes. You do not need to obtain a license for these activities. However, a license is required only when using the font for software and team-related projects, such as web design projects, applications, scripts, templates, etc., or when sharing the font files among individuals and systems. In such cases, the license should be obtained in the name of the project or company, taking into account the commercial level of the license.
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3. Do I need to purchase the fonts again for each website I design using your fonts?
No, you only need to purchase the font once, and you will have a user panel after purchasing the font. Within this panel, you can generate unlimited licenses for websites.
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5. We are a web design company. Which license is suitable for our work?
You are required to register a separate license in the name of each of your clients. In special circumstances, such as for large or high-volume companies, you can purchase an Enterprise license and comply with the conditions (including displaying the company name on designed websites) to use the font in all contractual projects.
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6. What purposes require a license?
licenses are required if you want to distribute the font file beyond your personal systems. For example, if you intend to use the font files within software applications you need to obtain a Website/App license.
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7. The company (or individual) that designed our website has used your font, and we have now received a notice from you regarding copyright and font usage laws. What is our course of action?
Any company or individual using our fonts must ensure compliance with font usage regulations. They should either contact us to discuss the matter or, if they are unwilling to accept the licensing fees, you are required to purchase both the font and the license yourself.
-
8. What is the duration of the validity of licenses?
The fonts' licenses are perpetual and have no time restrictions.
-
10. How can I use the Iran Sans font with a free license?
Regardless, you must purchase the font (it is not free). However, after purchase, you can obtain a free Desktop license but this license permits you to install the font only on your personal systems and use it for a whole range of offline purposes.
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11. We are a company with multiple websites and software products. Which license is suitable for us? Is it necessary to purchase a separate license for each of our products?
If you have a large number of websites and software applications, and you anticipate having more in the future, or if you need to install the font on multiple systems within your company, a Enterprise license is suitable for you. By purchasing a Enterprise license under your company's name (brand), you can use the desired font unlimitedly in your company's products.
-
12. We operate a publishing house and wish to use your fonts in our publications (such as books or magazines). What type of license would be suitable for us?
"If you intend to use our font in your publications or printed books as a general practice, you must obtain a Corporate license.
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13. If we don't comply with NoonFont laws, what are the consequences?
In this case, from a legal standpoint, the rights of NoonFont and the font designer are protected, but NoonFont's approach is based on mutual trust. Most users voluntarily comply with the laws and purchase fonts and licenses with a supportive mindset. If you are satisfied with NoonFont's services, we recommend that you adhere to the rules so that we can continue to improve our services and reduce costs for you.
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15. To use fonts on Instagram and other social networks, what type of license do I need to purchase?
For designing Instagram posts and stories, purchasing the font (just for personal system installation) is sufficient, and there is no need to purchase a license. Other licenses are required if you want to distribute the font file beyond your personal systems.
-
16- Can my friend and I purchase a font collaboratively once and both use it?
No, this is considered file sharing and is against the terms of use. In terms of use, it is explicitly stated that you should only use the font file on your own system and refrain from sharing it. Additionally, only the purchasing individual is authorized to register licenses and download updates from within their user profile for projects.
-
17. We are a design group, and we are wondering which license allows us to use the fonts for all of our team members.
When you purchase a Corporate license in your company or organization's name, you have the right to provide the font to your employees for company-related tasks only. Alternatively, each employee can individually purchase and download the font using their own account. In this case, a designer can use the font for both company projects and their personal design work. You can also acquire gift voucher codes for your employees in your user panel, allowing them to purchase and download the font without payment.
-
18. If we purchase a specific license, is it possible to upgrade it in the future?
This option is available upon request and can be done offline. Send Us a Message.
-
19. I have purchased a template that comes with a valid license from you. Am I allowed to extract the fonts included in the template and use them for other purposes?
You are prohibited from extracting the font from the source by any means.
-
20. We offer a software product that automatically installs fonts on a user's system when they install our software. Does purchasing an Enterprise license allow us to do this?
The font must be loaded from within the software's source. Installing the fonts on others systems is strictly prohibited (none of the licenses permit this).

Licensing
-
1. How can I obtain a valid license for my website and software?
If you wish, you can purchase a license along with the font. However, if you've already bought the font, simply login to your account and, under the font of your choice, register a license by providing the project or company name and its corresponding web address, depending on the commercial level.
-
2. Does purchasing a font not grant us permission to use it, and do we need to purchase a license for each project separately?
When you purchase a font, you can install it on your personal computers and use it for various print and graphic output purposes. You do not need to obtain a license for these activities. However, a license is required only when using the font for software and team-related projects, such as web design projects, applications, scripts, templates, etc., or when sharing the font files among individuals and systems. In such cases, the license should be obtained in the name of the project or company, taking into account the commercial level of the license.
-
3. Do I need to purchase the fonts again for each website I design using your fonts?
No, you only need to purchase the font once, and you will have a user panel after purchasing the font. Within this panel, you can generate unlimited licenses for websites.
-
5. We are a web design company. Which license is suitable for our work?
You are required to register a separate license in the name of each of your clients. In special circumstances, such as for large or high-volume companies, you can purchase an Enterprise license and comply with the conditions (including displaying the company name on designed websites) to use the font in all contractual projects.
-
6. What purposes require a license?
licenses are required if you want to distribute the font file beyond your personal systems. For example, if you intend to use the font files within software applications you need to obtain a Website/App license.
-
7. The company (or individual) that designed our website has used your font, and we have now received a notice from you regarding copyright and font usage laws. What is our course of action?
Any company or individual using our fonts must ensure compliance with font usage regulations. They should either contact us to discuss the matter or, if they are unwilling to accept the licensing fees, you are required to purchase both the font and the license yourself.
-
8. What is the duration of the validity of licenses?
The fonts' licenses are perpetual and have no time restrictions.
-
10. How can I use the Iran Sans font with a free license?
Regardless, you must purchase the font (it is not free). However, after purchase, you can obtain a free Desktop license but this license permits you to install the font only on your personal systems and use it for a whole range of offline purposes.
-
11. We are a company with multiple websites and software products. Which license is suitable for us? Is it necessary to purchase a separate license for each of our products?
If you have a large number of websites and software applications, and you anticipate having more in the future, or if you need to install the font on multiple systems within your company, a Enterprise license is suitable for you. By purchasing a Enterprise license under your company's name (brand), you can use the desired font unlimitedly in your company's products.
-
12. We operate a publishing house and wish to use your fonts in our publications (such as books or magazines). What type of license would be suitable for us?
"If you intend to use our font in your publications or printed books as a general practice, you must obtain a Corporate license.
-
13. If we don't comply with NoonFont laws, what are the consequences?
In this case, from a legal standpoint, the rights of NoonFont and the font designer are protected, but NoonFont's approach is based on mutual trust. Most users voluntarily comply with the laws and purchase fonts and licenses with a supportive mindset. If you are satisfied with NoonFont's services, we recommend that you adhere to the rules so that we can continue to improve our services and reduce costs for you.
-
15. To use fonts on Instagram and other social networks, what type of license do I need to purchase?
For designing Instagram posts and stories, purchasing the font (just for personal system installation) is sufficient, and there is no need to purchase a license. Other licenses are required if you want to distribute the font file beyond your personal systems.
-
16- Can my friend and I purchase a font collaboratively once and both use it?
No, this is considered file sharing and is against the terms of use. In terms of use, it is explicitly stated that you should only use the font file on your own system and refrain from sharing it. Additionally, only the purchasing individual is authorized to register licenses and download updates from within their user profile for projects.
-
17. We are a design group, and we are wondering which license allows us to use the fonts for all of our team members.
When you purchase a Corporate license in your company or organization's name, you have the right to provide the font to your employees for company-related tasks only. Alternatively, each employee can individually purchase and download the font using their own account. In this case, a designer can use the font for both company projects and their personal design work. You can also acquire gift voucher codes for your employees in your user panel, allowing them to purchase and download the font without payment.
-
18. If we purchase a specific license, is it possible to upgrade it in the future?
This option is available upon request and can be done offline. Send Us a Message.
-
19. I have purchased a template that comes with a valid license from you. Am I allowed to extract the fonts included in the template and use them for other purposes?
You are prohibited from extracting the font from the source by any means.
-
20. We offer a software product that automatically installs fonts on a user's system when they install our software. Does purchasing an Enterprise license allow us to do this?
The font must be loaded from within the software's source. Installing the fonts on others systems is strictly prohibited (none of the licenses permit this).

Ordering
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After registering, I am not receiving an activation email.
If your email is not being sent, there could be various reasons. First and foremost, ensure that you have entered the email address correctly. Next, check all your email folders, as sometimes such emails end up in categories like 'promotions,' 'updates,' or even 'spam.'
For custom webmail addresses, it's possible that your server might be blocking incoming emails. Lastly, if none of these reasons seem to be the cause, contact our support team to have your email sending issue investigated.
-
Is it possible to exchange the font I purchased by mistake?
it is not possible to return or exchange the package.
-
I have previously purchased the font and now I want to have the latest version of it.
After logging into your user panel on the website, you can download the font. please register using the same email address on the website.
-
I forgot my Password.
To reset your password, simply click on 'Forgot Password' in the login section and enter your email. We will send you the password.
-
After purchasing, the money was deducted from my account, but I did not receive the download link.
In rare instances, due to internet connectivity issues, the connection between the bank's server and our website may be interrupted at the moment of purchase. Please don't worry and proceed with your purchase again. The bank will typically refund the payment amount to your account, usually within less than an hour. If you are certain that the funds have not been refunded to your account, please inform Noonfont Support on the following day (based on the information received from the bank) so that we can assist you in completing your purchase.
-
I have lost the email with which I made the purchase.
If you need to change the email address associated with your purchase, please send us the necessary identification documents for identity verification.
-
I need an invoice for my purchase
In your user panel, you'll see a list of all your purchases and receive an online receipt.

Installation web/desktop
-
Can I use the fonts in different applications after purchase?
Yes, our fonts have no usage restrictions, and like all standard fonts, they can be used in most software applications such as Office, Photoshop, Premiere, and more. In any environment where Persian/Arabic typing is possible, Noonfont fonts can be used.
-
I'm experiencing difficulties installing your fonts on my website. Can you assist me with this?
Font installation does not include post-sales services. You can learn how to do this by referring to various guides available online.
-
I have purchased a font, but I am unable to install it on a WordPress (or Joomla) template. Please provide guidance.
It's advisable to seek assistance from a WordPress specialist. For other cases, you can follow the steps in online tutorials.
-
Despite reviewing all the available guides on the website, I still couldn't successfully install the fonts on my website. What could be the issue?
Installing fonts on a website requires at least a basic understanding of CSS and HTML. If you are not familiar with these languages, it's advisable to seek assistance from a web design expert.
-
I am using a standard Farsi/Arabic keyboard, but numbers are still being typed in English. Please guide me.
Please note that you should use the numbers located at the top of the keyboard. The numbers on the right side (the numeric keypad) are not affected by the standard keyboard
-
I have installed the Iran Sans font on Windows, but it doesn't appear in the list of fonts in Photoshop. Please guide me on this issue.
To ensure, close Photoshop once and restart it (you can also restart your system for extra assurance). Then, type the word "IRAN" or "iran" in the font list. If you still can't find the fonts "Iran" or "IRANSans," the issue might be due to a font with a similar name, such as "Irannastaligh," "iransystem," or "iraniansans."
Close Photoshop, remove fonts with similar names from the system font folder, and reinstall the "Iran (Sans)" font to resolve the issue.
-
In the design range, it appears that your font has excessive spacing at the bottom and does not align properly within the designated area
To assess vertical alignment, it's important to consider the baseline of the letters. Some Persian fonts have larger descending letters (ج س م ص ی), and this is your perception of the additional space below where these letters are placed. Latin letters, except for a few (y g q), have this to a very minimal extent. Descending letters do not have an underlined baseline, resulting in a different vertical alignment compared to Persian letters.
